Privacy Policy

1. Introduction

Urban Visual Tech UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital signage services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

• Name and contact information (email address, phone number)
• Company name and job title
• Billing and payment information
• Communication preferences

Usage Data

• IP address and browser type
• Pages visited and time spent on our website
• Device information and operating system
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotions
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyse data, including:

• Tawk.to - Live chat support service
• Google Analytics - Website analytics
• Payment processors - For handling transactions securely

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights:

• Right to access - Request copies of your personal data
• Right to rectification - Request correction of inaccurate data
• Right to erasure - Request deletion of your personal data
• Right to restrict processing - Request limitation of processing
• Right to data portability - Request transfer of your data
• Right to object - Object to processing of your personal data

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: